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Privacy - Security Statement - Terms of Use

What information do we gather and how is it used?

eSupplemental Insurance Services, Inc (eSupplemental.com) provides you with insurance related tools and information to assist you in shopping for and obtaining insurance products. Most of all the tools and information are available for your benefit without the need to disclose any personally identifiable information. If you decide to request an application or quote for insurance, we require you to submit minimal personal information. We collect information that includes your name, e-mail address, mailing address, telephone numbers, and date of birth. The information we gather from your insurance application request is used to begin the application process. A licensed and appointed agent  will contact you to complete your application by telephone so that additional information can be obtained. Your application will then be mailed/email to you for your review and signatures.  In addition, if you are applying for life insurance a representative from an insurance company examining service will contact you to schedule your medical exam. If you have any questions regarding how the insurance company you are applying with is using your personal information, you should contact that company directly. Your information will only be used for your insurance application and policy purposes. eSupplemental Insurance Services, Inc. (eSupplemental.com) does not knowingly solicit data from children, and we do not knowingly market to children. eSupplemental Insurance Services, Inc. (eSupplemental.com) may share aggregated statistical information such as website traffic or demographic information with its business partners; however, in no case will your personally identifiable information be disclosed. eSupplemental Insurance Services, Inc. (eSupplemental.com) may send you e-mail communications to update you on website features or new benefits that may be of interest to you. If at anytime you choose not to receive these e-mails, you may e-mail us at: customerservice@esupplemental.com to be removed from the mailing list.  A licensed and appointed agent may also call you to review the quote you requested at our website. By providing eSupplemental Insurance Services, Inc (eSupplemental.com) with your telephone number, name or email address on the quote request page at our website, you grant eSupplemental Insurance Services, Inc. (eSupplemental.com) or one of our licensed and appointed agents permission to call or email you regarding your quote. Your information will only be used to contact you to send you a quote, request further information or follow-up on a quote sent out. It will not be used for any other purposes. If at anytime you choose not to receive phone calls or emails from eSupplemental Insurance Services, Inc. (eSupplemental.com), you may email us at: customerservice@esupplemental.com or call us at 800-427-9141 to be removed from the phone list.


A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

If users reject the cookie, they may still use our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.


eSupplemental Insurance Services, Inc. (eSupplemental.com) uses state-of-the-art secure server software and encryption technologies to assist in protecting your personal information. Secure Socket Layer (SSL) encrypts all of the information you submit on your application request form before it is sent to eSupplemental.com. It is important that you use a browser that supports SSL and that the encryption feature of your browser is not disabled when submitting your application request. In addition, eSupplemental.com uses security procedures and practices including the use of firewalls to protect the data it stores on its servers.

Although many security provisions are in place, information submitted on the Internet is not totally secure. If you feel uncomfortable submitting any personal information through the eSupplemental.com website you may call us at (800) 427-9141 to request information.

Notification of Changes

If at some point in the future, there is a change to our information usage practices that affect your Personally Identifiable Information, we will notify you by email of the relevant changes. The email will inform you on how to opt-out of this information usage or you can opt-out by sending a message to the following email: customerservice@esupplemental.com. You should also check this posted privacy statement for changes.

Links to other Websites

This site contains links to other sites that are not under our control. These websites have their own policies regarding privacy. eSupplemental.com is not responsible for the privacy practices or the content of other websites. For your own protection, you should review their policies upon visiting these other sites to make sure they respect your privacy.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Contacting Us

If you have any questions about this privacy statement, the practices of this site or your dealings with this website, you can contact us at:

eSupplemental Insurance Services, Inc.
100 Owings Court
Suite 9
Reisterstown MD 21136


Copyright © 2004 eSupplemental LLC. All Rights Reserved.